Fymily

Privacy Policy

Effective Date: June 9, 2026

Fymily ("we," "us," or "our") operates the Fymily mobile application and website located at https://fymily.com (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using Fymily, you agree to the collection and use of information in accordance with this policy.


1. SMS / Text Messaging

Fymily uses SMS text messages solely for one-time passcode (OTP) authentication. When you choose to sign in or verify your account using your phone number, we will send you a single text message containing a numeric verification code. This code expires within 10 minutes.

Consent

By entering your phone number and requesting a verification code, you expressly consent to receive a one-time SMS message from Fymily at the phone number you provided. You are not required to provide your phone number — you may alternatively sign in with Google.

Message Frequency

Message frequency varies. You will receive at most one (1) SMS per sign-in or verification request. We do not send marketing, promotional, or recurring SMS messages.

Message and Data Rates

Message and data rates may apply. You are responsible for any fees charged by your mobile carrier.

How to Opt Out

To stop receiving SMS messages from Fymily, reply STOP to any message we send. You will receive a confirmation and no further messages will be sent to that number. To re-enable SMS, you may sign in again and request a new code.

Help

For assistance, reply HELP to any message or contact us at privacy@fymily.com.

No Sharing of Phone Numbers

We will not share your phone number with third parties for marketing or promotional purposes. Your phone number is used exclusively for authentication and is protected as described in this policy.

Summary: Fymily only sends SMS for account verification (OTP). We never send marketing texts. Reply STOP to opt out at any time. Msg & data rates may apply.

2. Information We Collect

Information You Provide

  • Phone Number: Used only for OTP authentication. Never sold or shared with marketers.
  • Name: Your first name, used to personalize the app experience for your household.
  • Email Address: Collected if you sign in via Google OAuth. Not required for phone OTP users.
  • Financial Data: Expense amounts, categories, descriptions, budgets, and savings goals that you voluntarily enter into the app.
  • Household Information: Household name and member names for shared expense tracking.

Information Collected Automatically

  • Device & Session Data: IP address, browser type, device type, and session tokens for security and fraud prevention.
  • Usage Data: Feature usage patterns to improve the Service (never sold).


3. How We Use Your Information

  • To authenticate your identity via SMS OTP or Google OAuth
  • To provide, maintain, and improve the Fymily Service
  • To enable shared household expense tracking and budgeting
  • To generate household financial reports and insights
  • To send transactional communications (account verification, security alerts)
  • To comply with legal obligations

We do not sell your personal information. We do not use your financial data for advertising or share it with data brokers.


4. Information Sharing and Disclosure

We share your information only in the following limited circumstances:

  • Service Providers: We use Twilio (SMS delivery), Neon (database), Vercel (hosting), and Resend (email). These providers access your data only to perform services on our behalf and are bound by confidentiality obligations.
  • Household Members: Financial data you enter is visible to other members of your household within the app, as is the core purpose of the Service.
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger or acquisition, your data may be transferred to the successor entity, subject to this policy.

5. Data Retention & Deletion

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and all associated data at any time through our account deletion page or by contacting us at privacy@fymily.com. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.


6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encrypted database storage, and access controls to protect your personal information. Authentication tokens are short-lived and phone numbers are stored in hashed or encrypted form. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.


7. Your Rights

All Users

You have the right to access, correct, or delete your personal information. Contact us at privacy@fymily.com to exercise these rights.

California Residents (CCPA)

California residents have the right to know what personal information we collect, the right to delete it, the right to opt out of its sale (we do not sell personal data), and the right to non-discrimination for exercising these rights.

SMS Opt-Out

Reply STOP to any SMS from Fymily to immediately opt out of SMS communications.


8. Children's Privacy

Fymily is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.


9. Artificial Intelligence

Fymily uses artificial intelligence to generate personalized financial analyses through the "Coach Financiero" feature and to power smart expense parsing, receipt scanning, and credit card optimization. When you use these features, anonymized financial data from your household (expense summaries, budget percentages, savings goal progress, and receipt content) is sent to Anthropic to generate recommendations.

AI-generated content is labeled as such within the app. Fymily does not use your financial data to train AI models. Anthropic processes this data under their own privacy policy and data processing agreement. You may opt out of AI features by not using the Coach Financiero, expense chat, receipt scanning, or Gasto Inteligente functions.

Anthropic privacy policy: anthropic.com/legal/privacy


10. Third-Party Services

Our Service integrates with the following third parties, each with their own privacy policies:


11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Effective Date" at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated policy.


12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:


© 2026 Fymily. All rights reserved.
This document was last updated on June 9, 2026.